Frequently Asked Questions

Tailora is an AI-powered pet wellness companion for Indian pet parents. It helps you store your pet's health records, log daily activity, track a live pet care score, and find nearby vets, groomers, and animal NGOs — all from your phone.

Tailora is currently in early access. Join the waitlist on the home page to be the first to get access, and early members receive 1 month of Premium free.

You can keep everything organized in one place:

• Vaccinations, vet visits, prescriptions, lab reports, and other health records
• Daily activity — walks, meals, medications, and more
• Reminders for upcoming vaccines, meds, and checkups
• A real-time Pet Care Score (out of 100) based on records, logged activity, vaccinations, and age

The Care Score (0–100) reflects how consistently you keep up with your pet's care: vaccination status, recent vet visits, how often you log activity, the breadth of preventive care, your pet's profile completeness, and whether anything is overdue. It's a snapshot of your care routine — not a medical diagnosis of your pet.

Open any health record and tap Share to send a secure link, or tap the QRicon to show a scannable code. Shared links are time-limited (24 hours) for your pet's privacy.

Available in the app, Explore shows grooming centres, vet partners, and animal NGOs near you. You can also report and track street animals in your community so local rescuers can respond.

The AI Assistant — breed-specific, personalized pet advice — is on the roadmap and labelled "Coming Soon"on this site. We're finalizing it (with appropriate safety guardrails and emergency detection) before enabling it for everyone.

Yes. Your data is encrypted in transit (TLS) and at rest on your device. You can export or delete your data at any time from the app or the Delete Account page. See our Privacy Policy for details.

No. Tailora provides general guidance and wellness tracking only. It does not constitute professional veterinary advice. Always consult a qualified veterinarian for diagnosis and treatment, especially in an emergency.

There is a generous Free plan (1 pet, 7-day activity history, 10 AI messages/month, 5 record files). Premium (₹499/month or ₹4,999/year) unlocks unlimited pets, records, activity history, analytics, weekly reports, and priority support.

Email us anytime at support@tailora.in. We're made in India and happy to help.